We conduct regular training programs on Key Account Management, Churn Management, Market Outreach, Channel Management, 3R (Recruitment,Retention & Results), Customer Service, Up Selling & Cross Selling,Negotiation Skills , Leadership and Team Building, Conflict Management& Probing Skills.
Our most popular programs are Smart Sales - The Sales Cycle, Action Sales - The Enterprise Selling Cycle and Impact Sales - The Channel Management Cycle.
Tata Teleservices Ltd , Orissa Circle -Concept Consulting has been awarded the contract for training their customer service department n October. Key Deliverables are
Probing Skills to i diagnose customer issues and deliver solutions accordingly.more.......
A two days program for Sales Managers
A two days program for Sales Managers on Stress Management and Team Building at Tosali Sands , Puri.
ICICI Bank Shopping Festival
ICICI Credit and Debit Card Shopping Festival has just finished at Bhubaneswar from 14th to 16th Sep,2007 in Pal Heights. more.....
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Tangible Results The Only Creed.
Concepts Consulting commits itself to quantified tangible results at the assignment acceptance stage thus ensuring clear understanding of the deliverables with the clients.
Concept focus has been direct services for the middle market transactions primarily for entrepreneur driven companies across the country.
Rather than offer readymade answer to client needs Concept creates specific tailor made solutions, which respond to specific business needs and situations of individual clients.
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Tip of the day :
Customers buy what they want from salespersons who understand what they need.
